Where your personal data goes, who can see it, and how it stays protected โ all of that is clearly explained here. x99bet believes transparency is the best form of security.
X99bet's Privacy Policy โ key pillars at a glance
Every transaction and piece of personal information you share is protected by SSL/TLS encryption โ completely unreadable to any outside party.
X99bet never sells your personal data to third parties. Your data is used solely to improve our services.
You may request deletion of your personal data at any time. We will action your request within 30 days.
If you want to know what personal data we hold about you, we are obligated to provide a full report. No exceptions, no omissions.
You have full control over which cookies are enabled or disabled. All cookies except essential ones are optional.
Our data protection measures are regularly reviewed by independent third-party security experts.
X99bet ("we", "Platform") a trusted online Sports Betting and gaming platform for users in Bangladesh. We understand how valuable your personal data is โ that's why we've created this Privacy Policy so you always know exactly what we do with your information.
This Privacy Policy ("Policy") applies to x99bet's website, mobile app, and all associated services. By creating an account on x99bet or using the platform, you are considered to have accepted this policy.
This policy is drawn up in accordance with Bangladesh's data protection laws and international best practices. If you have any questions about our Privacy Policy, support@x99bet.appto get in touch with us.
X99bet reserves the right to update this policy at any time. For significant changes, we will notify you via email or platform notification. Continued use of the platform after any changes constitutes acceptance of the revised policy.
X99bet only collects information that is necessary for delivering services, ensuring security, and meeting legal obligations. A detailed breakdown is provided below:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID | KYC verification, age confirmation |
| Contact Information | Mobile number, email address | Account verification, notifications |
| Financial Information | Mobile banking number, bank account | Deposit & Withdrawal Process |
| Usage Data | Betting history, login time, device | Service improvement, security monitoring |
| Technical Information | IP address, browser, operating system | Fraud prevention, site optimization |
| Cookie Data | Session cookies, preference settings | User Experience Improvement |
X99bet never stores your full bank card number or password. Payment information is always processed in encrypted form.
X99bet may collect your information through several methods. Each of these is fully transparent and subject to your consent:
We never collect your information without your permission. The consent you provide at registration is the sole basis on which we collect your data.
X99bet uses your data solely for specific, legitimate purposes. Your data is never used for anything irrelevant or unauthorised:
X99bet does not sell your personal data. However, limited information may be shared with trusted parties in specific circumstances:
Any information shared with third parties is always covered under a data sharing agreement. We ensure that they adhere to the same standard of privacy protection as we do.
Your information will never be shared with any commercial entity for marketing or advertising purposes. This is x99bet's unwavering commitment.
The x99bet website and app use cookies and similar technologies to make your browsing experience smoother and more personalised.
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
X99bet does not retain your data beyond what is necessary. Below is the retention period for each category of information:
| Data Type | Retention Period | After the period ends |
|---|---|---|
| Account & Identity Information | 5 years after account closure | Permanently deleted |
| Financial Transaction Records | 7 years (as required by law) | Anonymised or deleted |
| Betting History | For the duration of active account | Deleted upon account closure |
| Customer Service Records | 2 years after resolution | Permanently deleted |
| Logs & Technical Data | 90 days | Deleted automatically |
| Marketing Cookies | 30 days | Deleted automatically |
Due to legal obligations, certain data may not be possible to delete before the specified retention period. However, such data is kept under strict security.
As an x99bet user, you have the following rights over your own data. To exercise these rights, support@x99bet.appto reach us:
Upon receiving your request, Within 30 days We will respond. In complex cases this may take up to 60 days โ but we will keep you informed in advance.
X99bet strictly prohibits anyone under the age of 18 from opening an account or using our services. Our policy on protecting minors' data:
Knowingly collecting data from minors is strictly prohibited. Should any such data be collected inadvertently, we will delete it immediately.
X99bet employs industry-leading technical and administrative safeguards to protect your data:
In the event of a security breach, we will notify affected users within 72 hours and take immediate steps to minimize any damage.
For any questions, complaints, or requests regarding our Privacy Policy, please reach out to us. We're always here to help:
We follow the steps below to resolve your complaint:
Your privacy is our top priority. If you ever have a concern, don't hesitate to reach out โ we're ready to help.