X99bet's Terms & Conditions — in clear and plain language

📌 1. General Terms & Conditions

X99bet ("Platform", "We", or "x99bet") provides an online Sports Betting and gaming service for users in Bangladesh. These Terms & Conditions ("Terms & Conditions") x99bet and its users ("You" or "Member") constitute a legally binding agreement between the parties.

By registering on or using x99bet, you are considered to have read, understood, and accepted these Terms & Conditions in full. If you disagree with any part of these terms, please refrain from using the platform.

X99bet reserves the right to modify these Terms & Conditions at any time. Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. We recommend checking this page regularly.

👤 2. Account Registration

To open an account with x99bet, you must meet the following requirements:

• You must be at least 18 years must be.
• All information provided at the time of registration must be accurate, complete, and kept up to date.
• Each individual is allowed only one account per account. If multiple accounts are found belonging to the same person, all accounts will be closed and any deposited funds may be forfeited.
• Keeping your account password confidential is entirely your responsibility.
• Transferring or selling your account to another person is strictly prohibited.

After registration, you'll need to verify your mobile number or email address. Without verification, withdrawal access will be limited. Completing KYC (Know Your Customer) verification unlocks your account's full features.

🏏 3. Betting Rules

The following rules apply at all times when betting on x99bet:

• Once a bet is confirmed, it cannot be cancelled unless the event is cancelled or abandoned.
• Live betting markets become available once an event has started, though x99bet reserves the right to close any live market at any time.
• Bets placed at incorrect odds due to a technical error may be voided.
• Any bet associated with match-fixing or unethical manipulation of an event's outcome will be declared void.
• The minimum stake per bet is ৳50 Maximum amounts vary depending on account level and event.

💰 4. Deposits & Withdrawals

All transactions on x99bet are fully secure and fast. We support Bangladesh's most popular payment methods:

• Deposit Methods: bKash, Nagad, Rocket, Bank Transfer.
• Minimum Deposit: ৳300.
• Minimum Withdrawal: ৳500.
• Deposits are usually instant, though in some cases they may take up to 15 minutes to process.
• Withdrawal requests are typically 15 minutes to 24 hours is processed within.
• Withdrawals will only be processed to the same payment method used for the original deposit.
• Withdrawals exceeding ৳10,000 will not be processed until KYC verification is complete.

🎁 5. Bonuses & Promotions

The following terms apply to all bonus and promotion offers available on x99bet:

• Each bonus has its own wagering requirement, which is calculated as a multiple of the bonus amount 5x to 20x up to.
• After the bonus is activated, it typically takes 30 days' wagering must be completed within.
• Multiple bonuses cannot be used at the same time.
• Bets placed with bonus funds must have odds of at least 1.50 must be.
• Withdrawing before meeting the bonus requirements will result in the bonus being forfeited.
• X99bet reserves the right to modify or cancel any promotion at any time.

🚫 6. Prohibited Activities

The following activities are strictly prohibited on x99bet. Any such activity, once detected, will result in immediate account suspension:

• Participating in match fixing or any form of fraudulent activity.
• Placing bets using another person's account.
• Creating multiple accounts under the same identity.
• Placing bets automatically using software or bots.
• Money laundering or any illegal financial activity.
• Attempting to breach or compromise the platform's security systems.
• Operating an account using a false or incorrect identity.

🔐 7. Account Closure Policy

X99bet reserves the right to suspend or permanently close an account under the following circumstances:

• Violation of any clause in these Terms & Conditions.
• If fraud or a breach of account security is suspected.
• Failure to cooperate with the KYC verification process.
• Upon receiving a directive from a court or government authority.

You may request to close your account at any time. Any balance remaining at the time of closure (provided bonus conditions have been met) will be available for withdrawal.

🛡️ 8. Privacy & Data Protection

X99bet takes the protection of your personal information seriously. For full details on how we collect, store, and use your data, please refer to our Privacy Policy page for details.

• Your personal information will never be sold to third parties.
• Your information will not be shared except where required by law.
• All data is secured through SSL encryption.

🌱 9. Responsible Gaming

X99bet is committed to responsible betting. We want our platform to be a source of enjoyment in your life, not a cause of stress. To support that, we offer the following:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Bet Limit: Cap the total amount you can bet within a set time period.
• Cooling-Off Period: Take a break from your account for a set period of time.
• Self-Exclusion: Completely close your account for a specified period.
• Reality Check: You'll receive periodic reminders about your play time and amount spent.

To learn more about responsible gambling, visit our Responsible Gaming page. If you feel that betting is having a negative impact on your daily life, please contact our support team immediately.

⚖️ 10. Dispute Resolution

If you have a dispute regarding a bet outcome or transaction, please follow the process below:

• Start by submitting your complaint through our live chat or email.
• Complaint submission deadline: within 72 hours within.
• X99bet Support Team within 48 hours to provide an initial response.
• For complex disputes, the investigation may take up to 14 business days may be required.
• X99bet's decision shall be considered final and binding.

🔄 11. Changes & Updates

X99bet reserves the right to modify these Terms & Conditions, in whole or in part, at any time. For significant changes, we will:

• A notice will be published on the platform's homepage.
• We'll send update notifications to your registered email.
• We'll share the effective date of changes along with a comparison to the previous version.

Continued use of the platform after changes take effect will be considered acceptance of the updated terms. If you do not agree to the new terms, you may request that your account be closed.

For any questions about these Terms & Conditions, please get in touch with us: support@x99bet.app