Betting should be a source of entertainment, not stress. x99bet believes every player needs to know their limits — and that the best experience comes from staying within them.
The mental and financial wellbeing of every user is our top priority. Responsible gaming isn't just a policy — it's the foundation of our platform. We are committed to ensuring our services never cause harm to anyone.
X99bet lets you use these tools directly from your account to help keep you safe
Set a maximum deposit limit on a daily, weekly, or monthly basis. Limits take effect immediately once set, and any increase requires a short waiting period to take effect.
Set a cap on how much you're willing to lose within a given period. Once your limit is reached, you won't be able to place any more bets — we respect your decision.
Set a time limit for your sessions. When the time is up, you'll receive an automatic warning or be logged out. Taking a break isn't a weakness — it's the smart move.
At set intervals, a reminder will appear on your screen showing how long you've been playing and how much you've won or lost.
Step away from the platform temporarily for 1 day, 1 week, 1 month, or 3 months. Account access is suspended for the duration of the break.
If you want to stop playing for an extended period, choose self-exclusion. You can exclude yourself completely for anywhere between 6 months and 5 years. It's the hardest — but also the bravest — decision you can make.
Responsible gaming means treating betting or gaming as a controlled form of entertainment — where you decide in advance how much time and money you're willing to spend, and you don't exceed those limits. At x99bet, responsible gaming means enjoying yourself without ever putting your family, livelihood, or peace of mind on the line.
Many people in Bangladesh see online betting as a quick way to earn — but the reality is, it's primarily a form of entertainment. Consistent long-term winnings are never guaranteed. That's why x99bet always says: only bet what you can afford to lose without it affecting your household.
The golden rule of responsible gambling: betting complements your life — it doesn't replace it. Play for fun, not to chase losses.
X99bet believes informed players are better players. Our goal is to help every user understand their own limits and bet accordingly.
Everyone's betting experience is different. For some it's weekend entertainment; for others it can gradually become a problem. Review the list below to see where you stand:
If you recognise two or more of the warning signs above in yourself, seek help now. It's not a weakness — it takes courage to take control.
Using safety tools at x99bet is straightforward. Just head to your Account Settings and set your limits in a few minutes. Follow the steps below:
Visit the x99bet website and log in with your username and password.
Click your profile icon in the top-right corner and open the "Responsible Gaming" menu.
Deposit limit, loss limit, session time, cooling-off period, or self-exclusion — choose whatever works for you.
Set your preferred amount and time period. Reducing a limit takes effect immediately.
Save your settings. A confirmation will be sent to your email. Increasing your limit requires a 24-hour waiting period.
Sample Limits Dashboard
If you feel betting is getting out of your control, Self-Exclusion is the most effective step you can take. At x99bet, the process is completely confidential and simple.
From 1 day up to 3 months. Your account reactivates automatically once the break period ends.
From 6 months up to 5 years. Your account cannot be reopened during this period.
Close your account permanently with no time limit. Any attempt to open a new account after that will also be blocked.
You can apply directly by emailing support@x99bet.app or reaching out via live chat.
During your self-exclusion period, we will not send you any promotional emails or bonus offers. We fully respect your decision.
X99bet strictly prohibits anyone under 18 from using the platform. Age is verified at registration, and suspicious accounts are investigated.
This platform is strictly prohibited for anyone under 18. Violations of this rule will result in immediate account termination.
Answer the questions below to get an honest picture of where your betting habits stand. Be truthful — this is just for you.
Choose the best answer for each question
1. Did you bet over your budget last month?
2. After a loss, do you feel the urge to bet more to win it back?
3. Do you hide your betting from family?
4. Do you feel restless or low when you're not betting?
After logging in, go to your account settings to set your limits directly.
Our support team speaks Bengali. Feel free to reach out anytime.
Asking for help takes courage. You don't have to face this alone.